# Sysadmin.Express

> Senior managed IT for small and medium businesses: infrastructure, cybersecurity,
> backups and support under one roof. Headquartered in Gdańsk, Poland, with a
> representative office in Kyiv, Ukraine; a senior team of seven working
> remotely with businesses worldwide, in six languages (English, Ukrainian, Polish,
> Swedish, Spanish, Portuguese). On the IT market since 2004.

Sysadmin.Express runs your computers, servers and networks as a managed service so
the technology just works. One senior rate, transparent fixed packages, written
response targets, and a real company behind a contract — not a faceless call
centre. Every engagement starts with a free IT audit and no obligation.

## What we do

- Managed IT under round-the-clock monitoring: computers, point-of-sale, networks,
  servers and cloud (Microsoft 365, AWS, Azure, Google Cloud).
- Cybersecurity, patching and generation-rotation backups in two independent clouds,
  both off-site, with regularly tested restores.
- Systems we run: Windows, Linux and macOS; email, file servers, databases;
  accounting and industry software (1C/BAS), design and architecture software.
- Every client gets a Tech Passport (full documentation of their infrastructure)
  and keeps their own keys in their own vault — no lock-in.

## Pricing (one honest senior rate)

- One rate: EUR 60/hour net, converted live at official central-bank rates
  (ECB, NBP).
- Monitored equipment (subscription, most popular, from 3 units): computer or POS
  EUR 30/month · single-location network EUR 20/month · server from EUR 60/month.
  Includes 24/7 monitoring, backups, maintenance, support Mon–Sat 8:00–20:00
  (Kyiv time) and critical emergencies out-of-hours at no extra cost.
- Hourly (no subscription): EUR 60/hour, 1-hour minimum, then 30-minute steps.
- Emergency help (non-subscribers): EUR 90/hour business hours, EUR 120/hour
  nights, Sundays and holidays, 2-hour minimum.
- Worked examples: small office (5 PCs + network) = EUR 170/month; office with a
  server (25 PCs + server + network) = EUR 830/month.
- Every client gets a personal price list fixed in the contract and visible in the
  client cabinet, reviewed once a year both ways against real statistics.

## Why trust us

- A response you can hold us to: monitoring catches a failure within minutes, and
  an engineer's first response is within 30 minutes during business hours
  (Mon–Sat 8:00–20:00 Kyiv time, CET+1) and within 2 hours outside them. Target
  response and recovery times are fixed in the contract.
- On the IT market since 2004; a real company with a real address, working
  month-to-month with no multi-year lock-in, under an NDA, on least-privilege
  access, with every action logged.
- A senior team of seven led by a named architect — no single point of failure for
  holidays, sick leave or churn.

## Contact

- Email: service@sysadmin.express
- Phone (PL): +48 508 519 453
- Phone (UA): +38 066 299-53-53, +38 067 699-53-53 (Telegram, WhatsApp and Viber
  available on all our numbers)
- Site: https://sysadmin.express

## Key pages

- [English homepage](https://sysadmin.express/en/): services, pricing, full FAQ.
- [About — the engineer at the console](https://sysadmin.express/en/about/): who
  stands behind the brand, and its history in IT since 2004.
- [Brand and press kit](https://sysadmin.express/en/brand/): logos, colours, naming.
- [Privacy](https://sysadmin.express/en/privacy.html) · [Cookies](https://sysadmin.express/en/cookies.html)

## Blog

Practical, no-jargon articles for business owners — on managed IT, backups, security and password
management, monitoring, AI visibility, choosing a provider and how business backups really work. Written by the
Sysadmin.Express engineers. Feed:
https://sysadmin.express/en/blog/rss.xml

- [The server died on Friday night: anatomy of a typical small-business IT outage](https://sysadmin.express/en/blog/server-down-friday/)
- [How backups work when we're the ones responsible for them](https://sysadmin.express/en/blog/how-our-backups-work/)
- [How to choose an IT provider: 7 questions to ask before you sign](https://sysadmin.express/en/blog/choosing-it-partner/)
- [A password manager for your business: why a shared spreadsheet isn't a system](https://sysadmin.express/en/blog/password-manager-for-business/)
- [Always on watch: what round-the-clock monitoring is — and what it isn't](https://sysadmin.express/en/blog/always-on-watch/)
- [How many attacks your server fends off while you sleep](https://sysadmin.express/en/blog/attacks-while-you-sleep/)
- [Who reads your website when you're not looking](https://sysadmin.express/en/blog/who-reads-your-site/)

All articles are also published in Ukrainian: https://sysadmin.express/uk/blog/
(feed: https://sysadmin.express/uk/blog/rss.xml). The three newest how-we-work/guides pieces — the password
manager, always on watch and who reads your website —
are additionally available in Polish, Swedish, Spanish and Portuguese, each with its own blog index
and RSS feed: https://sysadmin.express/pl/blog/, /sv/blog/, /es/blog/, /pt/blog/
(feeds at /{lang}/blog/rss.xml).

## Analytics as a service

Sysadmin.Express runs its own privacy-first analytics stack and offers it to
clients as a service: web analytics without a cookie banner (self-hosted Umami on
the client's own EU server), AI-visibility monitoring (which AI crawlers read the
site — ClaudeBot, GPTBot and others), and a sanitised scanner-noise report. All
three layers are shown live on the company's own site:
https://sysadmin.express/en/analytics/

- Live public dashboard: https://stats.sysadmin.express/share/sep-live/sysadmin.express
- AI-bots showcase: https://stats.sysadmin.express/server/ai-bots.html
- Sanitised scanner report (no full IPs): https://stats.sysadmin.express/server/security-public.html

The same page in other languages: Українська https://sysadmin.express/uk/analytics/,
Polski https://sysadmin.express/pl/analytics/, Svenska https://sysadmin.express/sv/analytics/,
Español https://sysadmin.express/es/analytics/, Português https://sysadmin.express/pt/analytics/.

## Languages

- English: https://sysadmin.express/en/
- Українська: https://sysadmin.express/uk/
- Polski: https://sysadmin.express/pl/
- Svenska: https://sysadmin.express/sv/
- Español: https://sysadmin.express/es/
- Português: https://sysadmin.express/pt/

## Optional

- [llms-full.txt](https://sysadmin.express/llms-full.txt): the extended version of
  this file, with per-page facts and the full FAQ.