IT blog for business
Case files, owner guides and notes on how we work — from the Sysadmin.Express engineers.
Case files
How we work
How many attacks your server fends off while you sleep
One machine fended off nearly 3,000 RDP break-in attempts in 2.5 days. The live numbers on why 'all green' lies — and how to defend an open port.
Read →A password manager for your business: why a shared spreadsheet isn't a system
Why browser and spreadsheet passwords are a security hole, and what a proper team password manager looks like when we're responsible for your secrets.
Read →Always on watch: what round-the-clock monitoring is — and what it isn't
How automation catches a failure in minutes, when an on-call engineer steps in, and why the background noise of scanners is quiet work, not a reason to panic.
Read →How backups work when we're the ones responsible for them
Encryption with the open age standard, generational rotation ('grandfather-father-son'), two independent off-site clouds, and regular restore testing — how we build backups when we're the ones responsible for them.
Read →Owner guides
Who reads your website when you're not looking
AI assistants read your website to tell clients about you. How to see these readers in your logs, why llms.txt matters, and what we show live.
Read →How to choose an IT provider: 7 questions to ask before you sign
Seven concrete questions about SLA, backups, pricing transparency, exit rights and documentation, so you never end up hostage to a vendor.
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